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This agreement outlines the Terms and Conditions between Hey Ya Photobooths (“the Provider”) and the client (“the Hirer”) for the hire and operation of photo booth services at the specified event. Its purpose is to ensure a clear understanding of responsibilities, inclusions, and expectations for both parties, covering booking procedures, service delivery, payment terms, and usage rights. By confirming a booking, the Hirer agrees to abide by these terms, enabling the Provider to deliver a professional, safe, and enjoyable photo booth experience tailored to the event’s needs.


 

Terms and Conditions 

Hey Ya Photobooths 

ABN: 37 245 506 482


 

1. Booking & Payment

  • A non-refundable 30% deposit is required by the client to secure the booking.

  • Full payment is due no later than 10 days before the event date.

  • Payment can be made via bank transfer or approved payment platforms.

 

2. Cancellation & Refunds

Rescheduling

  • If the client needs to reschedule due to unforeseen circumstances (e.g. illness, venue change), He Ya Photobooths will try to accommodate a new date at no extra cost, subject to availability. Please notify He Ya Photobooths at least 7 days prior to your event to ensure smooth coordination.

 

Client-Initiated Cancellation

  • More than 60 days before the event: Full refund of any payments made.

  • Between 10 - 60 days before the event: 50% refund of the total booking fee.

  • Less than 10 days before the event: No refund, as the client booking date has been held exclusively. 

 

Our Cancellation

  • In the rare event that He Ya Photobooths must cancel due to technical failure or illness the client will receive a full refund or the option to reschedule at no charge.

 

Non-Refundable Deposit

  • All bookings require a non-refundable 30% deposit to secure your date. This helps cover pre-event preparation and ensures your spot is locked in.

 

3. Event Details

  • The client must provide accurate event details including venue access, start/end times, and a contact person.

  • Any changes must be communicated at least 7 days prior to the event.

 

4. Setup & Pack Down

  • Hey Ya Photobooths require 60–90 minutes for setup and 45-60 minutes for pack down.

  • Adequate space (minimum 3m x 3m), power access, and shelter (for outdoor events) must be provided.

  • If setup is delayed due to venue restrictions or lack of access, operating time may be reduced accordingly.

 

5. Operating Time

  • Hire duration begins at the agreed start time, regardless of guest arrival.

  • Additional hours may be added at the event (subject to availability) and will be invoiced post-event.

 

6. Photo Strip Templates & Personalisation

  • The client can choose a design from our Photo Booth Template Gallery available on He Ya Photobooths website.

  • Final artwork must be approved at least 5 days before the event.

  • Customisation includes names, dates, logos, and colour themes. Additional design requests may incur a fee.

 

7. Props & Backdrops

  • Props and backdrops are provided as part of the hire unless otherwise stated.

  • Backdrop options are available to browse on the Hey Ya Photobooths website.

  • The client is responsible for any damage or loss caused by guests.

 

8. Guest Conduct

  • The booth attendant reserves the right to refuse service to guests behaving inappropriately or posing a safety risk.

  • The booth must not be used for offensive, illegal, or unsafe activities.

 

9. Technical Issues

  • He Ya Photobooths maintain and test all equipment prior to events. In the rare case of technical failure, we will attempt to resolve it promptly.

  • If the booth is inoperable for more than 30 minutes due to Hey Ya Photobooths fault, a partial refund may be offered.

 

10. Photo & Video Usage

  • By engaging with and utilising the photo booth services provided by Hey Ya Photobooths, all guests consent to the capture of their images and videos. This consent extends to all content generated within the booth during the event.

  • Hey Ya Photobooths reserves the right to select and use certain images and videos captured at your event for promotional purposes. This may include, but is not limited to, sharing on our website, social media channels, marketing materials, and other public platforms to showcase our services.

  • Should the client (the Hirer) wish to opt out of this promotional usage, a written request via email must be submitted to Hey Ya Photobooths prior to the commencement of the event. Without a written opt-out, it will be assumed that permission has been granted for the use of such content.

 

11. Travel & Access

  • Travel within 50km of Adelaide CBD is included. Additional travel fees apply beyond this radius.

  • Parking and venue access must be arranged by the client. 

 

12. Force Majeure

  • He Ya Photobooths are not liable for cancellations due to force majeure events (e.g. natural disasters, venue closures).

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