.png)
Frequently Asked Questions
Please reach out to us if you have any further inquiries!
Do You Need a Power Supply?
Our setup requires a standard 10 amp power supply (regular household power point) to operate efficiently. If power isn’t available at your venue, a generator will need to be arranged to ensure smooth operation.
Will There Be a Photo Booth Attendant at My Event?
To ensure a seamless experience, every booking includes a dedicated booth attendant.
They’ll be on-site throughout your event discreetly managing the setup and ready to assist with any questions, so you and your guests can focus on having fun.
​​
Do You Require a Deposit?
& How Do I Book?
To secure your booking, a 30% non-refundable deposit is required. The remaining balance is due 10 days prior to your event date.
​
To secure your booking CLICK HERE.
How Do I Access My Online Gallery or Guest Audio Messages?
You’ll receive a link to your online gallery or guest audio messages typically within 48 hours of your event. If you would like your online gallery / audio messages on a personalised USB you can order one of these 14 days prior to your event for an additional cost of $100.00.​
Please contact us to make an order.
Can The Photo Booth be Outside at
My Chosen Venue?
Our Photo Booths are ideally suited for indoor events, where we can guarantee the highest quality results and lighting. However, we can accommodate to outdoor events if the photo booth is under cover and there is access to a power supply close by.
How Do I Choose a Personalised Photo Strip Template or Personalised
Voice Message?
Once your booking is confirmed, a team member will be in touch to walk you through the setup, confirm your selections, and ensure every detail is tailored to your event.
You’re welcome to browse our gallery of photo strip templates and booth backdrops, available on our website for easy viewing and selection. For personalised voice messages, we’ll coordinate those directly via email to make sure they’re just right for your occasion.
Whether it’s branding, layout, or guest experience, we’ll help make it seamless and unforgettable.
What Are Your Set-Up Requirements & How Long Do You Need?
A team member will arrive approximately 1.5 hours before your booking to set up. If you require an earlier arrival, please contact us — additional fees may apply.
Pack-down begins immediately after your booking and takes around 45 - 60 minutes. If you need a delayed pack-up, we’re happy to discuss options.
​
To ensure smooth installation, we require:
-
A flat 3×3 metre surface near a 10 amp power supply
-
A nominated contact person on site to confirm the booth location upon arrival
​
Do You Have Public Liability Insurance & Have Your Electrical Items been Tagged & Tested?
We carry Public Liability insurance and ensure all electrical equipment is professionally tagged and tested annually. If you require a copy of our insurance certificate, just let us know — we’re happy to provide it.